Citizens privacy
In addition to ensuring authorised and secure access to internal information and complete elimination of unauthorised handling, another important factor during the provision of electronic online services for citizens is the ensuring of security of their own identity. The securing of identity means not only the fact that no unauthorised person will be able to find out who uses the services, when, how and from where, but also a guarantee that during the use of the service without the knowledge of the user his equipment will not be compromised, attacked, infiltrated or even abused. At this time of rapidly expanding cybercrime, protection of the identity of a person-user plays an ever more crucial role in the area of securing electronic services and transactions, and it is evident that in the future the role of identity protection will expand even more significantly.
In the context of its ICT services Telefónica offers comprehensive security protection. It includes identity concealment, hacking protection, virtual firewalls, antivirus and anti-spam protection, content filtering, monitoring of the security of internal networks and many other security elements.
